Engaging patients in precision medicine: Best practices for researchers

patient engagement

In the ever-evolving landscape of healthcare, precision medicine trials stand out as a beacon of personalised treatment, tailored to the unique genetic and environmental makeup of each individual. But the backbone of these trials isn't just cutting-edge technology or groundbreaking research; it's the patients. Engaging them effectively is both an art and a science. Here, we explore best practices for patient engagement in this dynamic field.

Personalised communication: The key to connection

Patient engagement begins with communication, a term that resonates strongly in the realms of patient retention and patient-centred care. In precision medicine, where treatments are as unique as the participants, communication must not only be clear and concise but also tailored. It's about speaking a language that resonates with the individual’s health literacy and cultural background. The goal? Make each patient feel their voice is heard and their concerns are addressed, making them an integral part of the treatment journey.

Empowering through education: Building trust

Patient empowerment is another key concept that echoes throughout the best patient engagement strategies. In precision medicine, empowering patients means providing them with comprehensive, easy-to-understand information about the trial process, risks, and benefits. It’s about transforming them from passive participants to active partners in their healthcare journey. Picture a scenario where a participant in a gene therapy trial receives not just a consent form, but an interactive session where complex concepts are broken down into understandable segments. This level of education fosters trust and transparency, pillars of successful patient engagement.

Digital engagement: The modern touchpoint

In today's digital age, engagement techniques have transcended traditional boundaries, and precision medicine trials are no exception. The use of digital health tools, such as patient portals, mobile health apps, and even Sano’s Virtual Waiting Room has revolutionised how participants interact with trial processes. These platforms offer more than convenience; they provide a sense of control and ownership over one’s health data. Patients should receive real-time updates on their progress and have the ability to communicate with their healthcare team with just a few taps on their smartphone; this is patient engagement redefined.

Support systems: Beyond medicine

Engagement extends beyond the realms of medical interaction, too. It involves creating a support system that caters to the holistic needs of the patient. From transportation services to flexible scheduling, each aspect plays a crucial role in enhancing the trial experience. In precision medicine, access to services like genetic testing, counselling, and peer support groups can help address the emotional and psychological aspects of being part of a groundbreaking medical journey. Our new ALS program, Light the Way, exemplifies the idea of blending science and empathy to achieve strong patient engagement.


As we embrace precision medicine, the success of clinical trials hinges on our ability to engage patients effectively. Researchers must create a symbiotic relationship where communication, education, digital engagement, and holistic support converge to form a patient-centric model. In this narrative of healthcare innovation, the patient isn’t just a participant; they are the protagonist.

To learn more about how Sano is approaching patient engagement in precision medicine, get in touch below!

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